Nikolai Bendix

KindGeek serves as an ongoing development partner for a recruitment platform. They built the site’s back- and frontend using Angular, PHP, MySQL, and Amazon web technologies. The project is ongoing.

Feedback summary

KindGeek’s work consistently meets quality standards without sacrificing timeliness or flexibility, enabling a long partnership. The team offers scalability options for their resources and project management. They show devotion to providing top-notch customer service.

Challenge

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CTO of seeknspeak, a recruitment platform. We started our business in January 2017. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KindGeek?

KindGeek has been our outsourced development team since day one when our company was founded.

Solution

SOLUTION

What was the scope of their involvement?

KindGeek develops the front- and backend of our platform using Angular, PHP, and MySQL. They offer end-to-end services—from design to DevOps to QA. The platform uses Amazon’s Redis, Elastic Transcoder, and some server architecture. 

Their team also provided support on a brief app development project that we shut down after a few months due to internal circumstances. KindGeek’s development team uses Scrum methodology to deliver.

What is the team composition?

The team size has fluctuated over time. We currently work with a full-time backend developer, a full-time frontend developer, a full-time tester, and some ad-hoc project management team members.

How did you come to work with KindGeek?

I had worked with some members of KindGeek’s team before when they were under a different name. I found the group to be highly service-minded. They care more about building a relationship with their client than following a specific process. I like to make sure that any vendor I work with is invested and dedicated to my project, so I was happy to see that level of involvement from KindGeek. That’s why I picked them again for this project.

How much have you invested with them?

We spent between £150,000–£200,000 (approximately $187,000–$250,000 USD).

What is the status of this engagement?

The partnership started in January 2017 and is ongoing, but we plan to wrap up their involvement in a month.

Results & Feedback

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

KindGeek’s service team is very dedicated to making sure that they deliver high quality throughout the process. Whenever we encounter minor obstacles and miscommunication, their team was always able to solve the issues and ensure that we’re still on track. We can all always do better, but I think KindGeek has done a great job.

How did KindGeek perform from a project management standpoint?

We began with a fixed-fee model for the first three months, and we’ve had a full-time dedicated team ever since. Since I like to be very hands-on, I function as a technical leader. I take care of project management from my side, making daily phone calls and so on. We worked with a project manager two and a half years for a major project that had a tight deadline. That went very well, but we haven’t needed those services since.

What did you find most impressive about them?

Their service mentality stood out the most to me. The culture fostered by the senior management perpetuates good values in terms of service and cooperation. This made KindGeek seem different to me compared to other vendors.

Are there any areas they could improve?

We can always do better, but apart from small details, KindGeek is doing an excellent job. They have a culture of self-improvement, and I have nothing critical to say about our cooperation with them.

Any advice for potential customers?

For any outsourced project, make sure the business side of the project is clearly defined for all parties. I don’t have any specific advice for customers considering KindGeek. Their level of quality is above average for a company their size, and their level of service stands out. Anyone can do just fine working with KindGeek.